Terms of Service

Last updated: 2026-10-11

1. Acceptance of Terms

These Terms of Service ("Terms") are an agreement between you and Applika GmbH, Chaltenbodenstrasse 16, 8834 Schindellegi, Switzerland (company number CHE-299.623.889), which provides Todoless ("Todoless", "we", "us", "our"). By accessing or using Todoless ("the Service"), you agree to be bound by these Terms. If you do not agree, you must not use the Service. You must be at least 16 years old to use the Service. The Service is operated from Switzerland and is subject to Swiss law and, where it applies to you, to the mandatory consumer protection law of your country of residence.

2. Description of Service

Todoless is a task management and productivity platform available via web browser (todoless.app) and mobile applications (iOS, Android). The Service allows users to create, organize, and track tasks and projects; collaborate with team members on shared projects; view productivity analytics and insights; use AI-powered features for task generation, subtask creation, planning, and smart filtering; connect Google or Microsoft Outlook calendars; and import data from third-party services such as Trello and Todoist. Some features require a paid subscription ("Premium").

3. User Accounts

To use the Service, you must create an account using your email address or through third-party authentication providers (Google or Apple OAuth). You are responsible for maintaining the confidentiality of your account credentials, enabling available security features such as Multi-Factor Authentication (MFA), and all activities that occur under your account.

Each person may maintain only one account. You must provide accurate and complete information and keep it updated. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend accounts that violate these Terms or that show signs of unauthorized access.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

5. Intellectual Property

The Service, including its design, code, branding, and documentation, is owned by Todoless and protected by international copyright, trademark, and intellectual property laws. All rights not expressly granted in these Terms are reserved.

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose, subject to these Terms. This license does not permit you to sublicense, resell, or distribute the Service.

6. User Content

You retain full ownership of all content you create using the Service, including tasks, projects, notes, comments, labels, and file attachments. By using the Service, you grant Todoless a limited, worldwide license to store, process, display, and transmit your content solely for the purpose of providing and improving the Service.

You are solely responsible for the content you upload or create. We reserve the right to remove content that violates these Terms, applicable laws, or third-party rights. We do not use your content to train artificial intelligence models or for any purpose beyond providing the Service to you.

7. Subscriptions and Payments

The Service offers a free plan with limited features and a paid Premium subscription with additional features, billed in advance on a recurring basis (monthly or annually). Who bills you depends on where you subscribe: on the web, Paddle.com Market Ltd sells the subscription as Merchant of Record and accepts the payment methods shown at checkout; in the iOS app, payment is charged to your Apple Account; in the Android app, it is charged to your Google Play account.

Subscriptions renew automatically for the same period at the then-current price until you cancel. App Store and Google Play subscriptions must be cancelled at least 24 hours before the end of the current period to avoid renewal. You cancel where you subscribed: web subscriptions in Settings > Subscription, App Store subscriptions in your Apple Account settings, and Google Play subscriptions in the Play Store. After cancellation you keep Premium until the end of the period already paid. Unless mandatory law or our Refund Policy provides otherwise, unused parts of a billing period are not refunded; refunds for App Store and Google Play purchases are decided by Apple and Google under their own policies.

We reserve the right to change subscription pricing with at least 30 days' advance notice via email. Price changes take effect at the start of the next billing cycle following the notice period. For App Store and Google Play subscriptions, Apple or Google also notify you of the change and, where their rules require it, ask for your consent before the new price applies.

AI credits. AI-powered features use AI credits. Each paid plan includes a monthly allowance of credits, shown in the app, which resets on the first day of each calendar month (UTC); unused monthly credits do not carry over. Active paid subscribers can also buy one-off credit packs. Your monthly allowance is always used first; purchased credits are used only when the remaining allowance does not cover a request.

The number of credits an AI request uses depends on the actual processing cost of that request. An estimate is reserved when the request starts and adjusted to the actual cost when it completes, so a request may use slightly more or fewer credits than the estimate. Requests that fail because of a technical error, and photos blocked by the automated safety checks, are not charged. A photo sent to Photos to tasks that contains no readable text, or from which no task can be proposed, is still charged because it has been processed: it uses the credits of its actual processing cost, at least 1 credit, or one of the free photos of the month on the Free plan. We may change how many credits AI features use; we will announce any increase at least 30 days in advance, and changes never apply to credits already charged.

Purchased credits do not expire, but they can only be used while you have an active paid plan or trial, because AI features that use credits are not available on the Free plan; the Free plan includes only a few free photos each month for Photos to tasks, which do not use credits. Credits have no cash value, belong to your account only and cannot be transferred, sold or shared with other users. When your account is deleted, any remaining credits are forfeited.

If a credit pack is refunded or charged back, the credits of that pack still in your balance are removed. If some of them had already been used, your purchased credit balance may become negative and is offset against your next purchase. Refunds of credit packs are governed by our Refund Policy.

8. AI-Powered Features

The Service includes AI-powered features such as automatic task generation, subtask creation, weekly planning, smart project templates, and natural language filtering. These features process your task titles, descriptions, and project context to generate suggestions. The AI models run on Amazon Bedrock, operated by Amazon Web Services, in data centres located in the European Union; the companies that develop the models have no access to your requests or the results.

AI assistant. With a Premium or Team plan and during the trial, the AI assistant answers questions about how to use Todoless and about your own tasks; it is not available on the Free plan. You are talking to an AI, not a person, and its answers can be wrong or incomplete: check them before you rely on them. The assistant can propose changes to your tasks, but nothing is changed until you confirm each change in the app. The assistant does not give answers about payments, refunds, prices, cancellation, your contractual entitlements or legal matters, and nothing it writes is a statement, offer or promise by Applika GmbH about those subjects; please contact our support team, whose answers and our published terms prevail. The assistant is available only after you agree to its consent screen and within daily limits; answers that use your tasks, and messages that are not about Todoless or that are blocked by the automated safety checks, use AI credits, as shown in the app. You must not use the assistant to try to make it ignore its rules, reveal its instructions or act against other users. If several of your messages in one day are blocked as such attempts, the assistant is paused for you until the end of that day (UTC); repeated misuse may lead to measures under section 11. You can report any answer in the app; we review reports and use them to improve the assistant.

Photos to tasks. You can turn a photo or an image into proposed tasks. The Free plan includes 3 photos per calendar month; on paid plans and during the trial each photo uses AI credits as described in section 7. The feature is available only after you agree to its consent screen. Send only images you are entitled to use and whose content you may share with us for this purpose: do not send images with illegal or abusive content, and do not photograph other people's personal data, for example in a document or on a whiteboard, unless you are allowed to use it for your own tasks. You must not use text in an image to try to make the AI ignore its rules; if several of your photos in one day are blocked as such attempts, the feature is paused for you until the end of that day (UTC), and repeated misuse may lead to measures under section 11. The proposals are generated by an AI and can be wrong or incomplete, for example a misread date or name: nothing is created until you confirm it, and you must check each proposal before you create it. We do not guarantee that a photo can be read or that the proposals are accurate or complete.

AI-generated content is provided as suggestions only and may not always be accurate or appropriate. You are responsible for reviewing and editing AI-generated content before use. We do not use your personal data or content to train AI models. You may opt out of AI features at any time by not using them.

9. Third-Party Services

The Service relies on third-party services: Amazon Web Services (hosting, storage, email delivery, malware scanning of files, and AI processing), Google and Apple (sign-in, push notification delivery, app integrity checks and, when you dictate, speech recognition), Expo (push notification delivery for the mobile apps), Google Firebase (app integrity checks; analytics and performance monitoring according to your privacy choices), Sentry (error tracking on the web and, according to your privacy choices, error and crash reporting in the mobile apps; EU data residency), Google reCAPTCHA (bot protection on sign-up and login forms), Paddle, the Apple App Store, Google Play and RevenueCat (payments), Google and Microsoft (only if you connect a calendar), and Trello and Todoist (data imports). Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the availability, accuracy, or practices of third-party services.

When you use the Service, you must also comply with the terms of the third-party services involved, such as the App Store or Google Play terms, the terms of the calendar accounts you connect, and your mobile data or wireless service agreement.

10. Data and Privacy

Your privacy is important to us. Our collection, use, and protection of personal information is described in our Privacy Policy, which forms an integral part of these Terms. On your first visit, a cookie consent banner allows you to choose which non-essential tracking technologies to accept. You can manage your consent preferences and exercise your data rights at any time through the cookie consent banner or Settings > Privacy.

You acknowledge that completed tasks are automatically removed from the system after the retention period applicable to your plan (30 days for Free, 365 days for Premium and Team). We recommend exporting any important data before this period expires. Upgrading your plan extends the retention period for tasks completed after the upgrade.

11. Termination and Suspension

We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or if your account poses a security risk. Where possible, we will provide notice before taking action, unless immediate action is required to protect the Service or other users.

You may delete your account at any time through Settings > Privacy > Delete Account. Upon initiating deletion, a 30-day grace period begins during which you can cancel the request. After the grace period, your account and all associated data will be permanently and irreversibly deleted.

12. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure. Scheduled maintenance windows may cause temporary unavailability. Your use of the Service is at your sole risk.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Todoless shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, revenue, or profits, arising out of or related to your use of the Service. Our total aggregate liability for any claims arising from these Terms or your use of the Service shall not exceed the total amount you paid to Todoless in the twelve (12) months preceding the claim.

14. Indemnification

You agree to indemnify, defend, and hold harmless Todoless, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your violation of these Terms, your misuse of the Service, or your violation of any applicable law or third-party rights.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of Switzerland, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to the exclusive jurisdiction of the courts of Zurich, Switzerland. Nothing in this section limits your rights under mandatory consumer protection laws of your country of residence.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes to these Terms in the app and, where appropriate, by email before they take effect. Your continued use of the Service after the effective date of changes constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service and delete your account.

17. Additional Terms for the iOS App

This section applies if you downloaded the Todoless app from the Apple App Store and prevails over any conflicting provision of these Terms for that app. You and Applika GmbH acknowledge that these Terms are concluded between you and Applika GmbH only, and not with Apple Inc. ("Apple"), and that Applika GmbH, not Apple, is solely responsible for the app and its content.

Scope of license: your license to the app is a non-transferable license to use it on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the app may also be accessed and used by other accounts associated with you via Family Sharing, volume purchasing, or Legacy Contacts.

Maintenance, support and warranty: Applika GmbH is solely responsible for providing any maintenance and support services for the app, as specified in these Terms or as required under applicable law, and Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the app. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the app to you; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the app, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Applika GmbH, to the extent not effectively disclaimed.

Claims and intellectual property: Applika GmbH, not Apple, is responsible for addressing any claims by you or any third party relating to the app or your possession and use of it, including (i) product liability claims; (ii) any claim that the app fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation. In the event of any third-party claim that the app or your possession and use of it infringes that third party's intellectual property rights, Applika GmbH, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of that claim.

Legal compliance and third-party beneficiary: you represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

18. Contact

Todoless is provided by Applika GmbH, Chaltenbodenstrasse 16, 8834 Schindellegi, Switzerland. Questions, complaints or claims about the Service or these Terms can be sent to support@todoless.app or made by phone at +41 76 700 45 18.