1. Acceptance of Terms
By accessing or using Todoless ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you must not use the Service. You must be at least 16 years old to use the Service. The Service is operated from Switzerland and is subject to Swiss and applicable European Union law.
2. Description of Service
Todoless is a task management and productivity platform available via web browser (todoless.app) and mobile applications (iOS, Android). The Service allows users to create, organize, and track tasks and projects; collaborate with team members on shared projects; view productivity analytics and insights; use AI-powered features for task generation, subtask creation, and smart filtering; and import data from third-party services such as Trello and Todoist. Some features require a paid subscription ("Premium" or "PRO").
3. User Accounts
To use the Service, you must create an account using your email address or through third-party authentication providers (Google or Facebook OAuth). You are responsible for maintaining the confidentiality of your account credentials, enabling available security features such as Multi-Factor Authentication (MFA), and all activities that occur under your account.
Each person may maintain only one account. You must provide accurate and complete information and keep it updated. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend accounts that violate these Terms or that show signs of unauthorized access.
4. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Service in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to any part of the Service or its infrastructure
- Upload harmful content, malware, or files that violate third-party rights
- Reverse engineer, decompile, or disassemble any part of the Service
- Use automated tools, bots, or scrapers to access the Service without written consent
- Exceed storage or upload limits established for your subscription tier
- Interfere with or disrupt the integrity, performance, or availability of the Service
5. Intellectual Property
The Service, including its design, code, branding, and documentation, is owned by Todoless and protected by international copyright, trademark, and intellectual property laws. All rights not expressly granted in these Terms are reserved.
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose, subject to these Terms. This license does not permit you to sublicense, resell, or distribute the Service.
6. User Content
You retain full ownership of all content you create using the Service, including tasks, projects, notes, comments, labels, and file attachments. By using the Service, you grant Todoless a limited, worldwide license to store, process, display, and transmit your content solely for the purpose of providing and improving the Service.
You are solely responsible for the content you upload or create. We reserve the right to remove content that violates these Terms, applicable laws, or third-party rights. We do not use your content to train artificial intelligence models or for any purpose beyond providing the Service to you.
7. Subscriptions and Payments
The Service offers a free tier with limited features and a paid PRO subscription with enhanced capabilities. PRO subscriptions are billed in advance on a recurring basis (monthly or annually) through credit/debit card or PayPal, depending on the plan you select.
Subscriptions renew automatically at the end of each billing period. You may cancel your subscription at any time through your account settings. Upon cancellation, you retain access to PRO features until the end of your current billing period. No partial refunds are provided for unused portions of a billing period.
We reserve the right to change subscription pricing with at least 30 days' advance notice via email. Price changes take effect at the start of the next billing cycle following the notice period.
8. AI-Powered Features
The Service includes AI-powered features such as automatic task generation, subtask creation, smart project templates, and natural language filtering. These features process your task titles, descriptions, and project context to generate suggestions.
AI-generated content is provided as suggestions only and may not always be accurate or appropriate. You are responsible for reviewing and editing AI-generated content before use. We do not use your personal data or content to train external AI models. You may opt out of AI features at any time by not using them.
9. Third-Party Services
The Service integrates with third-party services including Amazon Web Services (infrastructure), Google and Facebook (authentication), Google Firebase (analytics and performance monitoring — only when consent is granted), Sentry (error tracking and crash reporting, EU data residency — runs as essential service), payment processors (billing), and data import services (Trello, Todoist). Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the availability, accuracy, or practices of third-party services.
10. Data and Privacy
Your privacy is important to us. Our collection, use, and protection of personal information is described in our Privacy Policy, which forms an integral part of these Terms. On your first visit, a cookie consent banner allows you to choose which non-essential tracking technologies to accept. You can manage your consent preferences and exercise your data rights at any time through the cookie consent banner or Settings > Privacy.
You acknowledge that completed tasks are automatically removed from the system after the retention period applicable to your plan (30 days for Free, 365 days for Pro/Enterprise). We recommend exporting any important data before this period expires. Upgrading your plan extends the retention period for tasks completed after the upgrade.
11. Termination and Suspension
We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or if your account poses a security risk. Where possible, we will provide notice before taking action, unless immediate action is required to protect the Service or other users.
You may delete your account at any time through Settings > Privacy > Delete Account. Upon initiating deletion, a 30-day grace period begins during which you can cancel the request. After the grace period, your account and all associated data will be permanently and irreversibly deleted.
12. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure. Scheduled maintenance windows may cause temporary unavailability. Your use of the Service is at your sole risk.
13. Limitation of Liability
To the fullest extent permitted by applicable law, Todoless shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, revenue, or profits, arising out of or related to your use of the Service. Our total aggregate liability for any claims arising from these Terms or your use of the Service shall not exceed the total amount you paid to Todoless in the twelve (12) months preceding the claim.
14. Indemnification
You agree to indemnify, defend, and hold harmless Todoless, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your violation of these Terms, your misuse of the Service, or your violation of any applicable law or third-party rights.
15. Governing Law and Dispute Resolution
These Terms are governed by the laws of Switzerland, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to the exclusive jurisdiction of the courts of Zurich, Switzerland. Nothing in this section limits your rights under mandatory consumer protection laws of your country of residence.
16. Changes to Terms
We reserve the right to modify these Terms at any time. For material changes, we will provide at least 30 days' advance notice via email and in-app notification before the changes take effect. Your continued use of the Service after the effective date of changes constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service and delete your account.
17. Contact
If you have any questions about these Terms of Service, please contact us at support@todoless.app.